TERMS AND CONDITIONS
ABOUT THE WEBSITE
Welcome to the website, www.magpiette.co.uk. This website provides you with an opportunity to browse and purchase various products that have been listed for sale through the website and is owned and operated by Magpiette. Access to and use of the website is provided by Magpiette. By using, browsing and/or reading the website, this signifies that you have read, understood and agree to be bound by the following terms and conditions.
Magpiette reserves the right to review and change any of the terms and conditions by updating this page at its sole discretion and will use reasonable endeavours to provide you with notice of updates. Any changes to these terms and conditions take immediate effect from the date of their publication.
SHIPPING AND HANDLING
UK domestic orders are sent via Royal Mail. You will be contacted on dispatch of your order with a tracking number which you can check at
www.royalmail.comMagpiette ships worldwide. International standard shipping is sent via Royal Mail. These packages are registered and trackable, you will be contacted on dispatch of your order with a tracking number which you can check at
www.royalmail.com. International standard parcels can take anywhere between 3 and 15 working days to arrive. You will be contacted on dispatch of your order with a tracking number and details of how to track. Please note that shipping time does not include handling and any production time.
PRODUCTION TURNAROUND TIME
Many of Magpiette's products are in stock and ready to ship, unless otherwise stated. Certain products are made to order, including our bespoke service. This means that each piece is unique and made especially for you. Please consult the estimate provided on each individual product listing for specific turnaround times relevant to each piece. If you need a piece before a specific date, please contact us before ordering to ensure this will be possible and to avoid any disappointment. Every effort will be made to have your piece to you as quickly as possible. Please note that turnaround times are an approximate guide and are subject to change or delay.
DUTIES AND TAXES
On international orders, dependent on the recipient country and the relevant import laws, duties and taxes may be payable. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival.
FAULTS
Magpiette's products are handmade and therefore there will always be some variations between pieces. Normal wear and tear on jewellery items is not considered a manufacturing fault. If you feel a piece of jewellery is faulty, or if breakage has occurred, please contact our team on
info@magpiette.co.uk. The piece will be assessed in line with our warranty guidelines.
PRODUCT IMAGERY
We take great care to ensure that all imagery of our products is a fair representation of the scale, finish and colour of a piece. Dimensions are supplied on every product listing and each product page should include an image of each piece worn on the body, however, if you require further imagery, please reach out to our team and we will happily supply this where possible. Please take care to ensure your full understanding of the scale prior to purchasing.
SIZING
It is the responsibility of the customer to determine the correct sizing. Magpiette provides free ring sizers and a ring sizing chart, where the initial postage cost can be reclaimed against the cost of purchase. Should a purchased piece require resizing, please contact info@magpiette.co.uk for instructions. Customers will be responsible for all postage and redelivery charges for resizing. Resizing fees may apply, this is quoted on a case by case basis depending on the piece. Please consult the sizing guide prior to ordering to ensure your order correctly, our team are here to help you determine your accurate size prior to ordering, please reach out for assistance.
STONES
Magpiette use predominantly natural stones. These vary in shade and colour. Stones shown in online images may not always exactly match the stone in every piece, as each stone is unique. This variation is expected and is not considered a fault.
PAYMENT
All payments on magpiette.com.au are processed via our secure payment gateway using Shopify and payments can also be made via PayPal.
PERSONAL INFORMATION
Any information provided by you is protected. We fully appreciate and respect the importance of privacy on the internet and will not share or sell your personal information with anyone. We may use your contact information to contact you about new products, features or special promotions. If you wish not to receive such communications, you may choose unsubscribe in our newsletter emails. More information can be found in our Privacy Policy.